Smart Digital Solutions

Quality-Driven Digital Transformation
for Sustainable Growth

Transform your business processes in projects and operations with our cloud-based solutions, built to enhance productivity, elevate safety, and optimize efficiency.

What we offer

Our Products

Our expertise lies in providing cloud-based solutions that drive efficiency and streamline operations.

Non-conformance Reporting

SmartNCR™ manages and resolves non-conformances in quality, safety, and
environmental management systems.

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Risk Assessment and Management

SmartRA™ optimizes risk assessment and management, enabling you to proactively identify, assess, and control risks for enhanced safety and performance.

Query Management

SmartQuery™ simplifies query management across departments and projects,
enhancing communication and efficiency.

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Completions Management

SmartCCM™ offers a comprehensive solution for construction and completion
management, enabling project managers and teams to maintain tight control
over schedules, costs, and quality.

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Maintenance Management

SmartMaint™ integrates maintenance and materials management, providing
real-time insights into asset condition and inventory levels.

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Document and Data Management

SmartDDM™ simplifies document and data management, ensuring secure storage, quick access, and organized handling of all critical information.

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RCFA Management

SmartRCFA™ is designed for defect elimination, utilizing Root Cause Failure
Analysis methodology to identify and eliminate defects in processes and
equipment.

User-Centric Digital Solutions

As Engineering and Quality Management professionals, we’ve partnered with Information Management and Software Engineering experts to create customer-centric digital tools. Our focus is on developing solutions that align with end-user expectations, rather than solely relying on technical features. These tools are quality-driven, tested, and tailored from the process owners’ perspective, ensuring intuitive, immediate usability for those who need them most.

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Product Implementation Process

01. Needs Assessment

Discuss your requirements and objectives with our team to ensure we understand your needs.
Such assessment covers:

  • Initial Consultation
  • Requirement Gathering
  • Stakeholder Identification
  • Process Evaluation
  • Budget and Timeline Discussion
  • Success Metrics Definition
  • Contract (Service Level Agreement) Sign-off
02. Environment Preparation

Set up the necessary infrastructure and environment tailored to your application.
This covers:

  • Infrastructure Setup (cloud or on-premisis)
  • Database Configuration
  • Security Measures Implementation (SSO, VPN, etc.)
03. Configuration and Customization

Customize the application settings to align with your specific processes and workflows.
This covers:

  • Application Settings Adjustment
  • User Role and Permission Setup
  • Custom Feature Development
  • Workflow Integration
  • Data Integration
  • Testing Configurations
  • Documentation (user manual, customization features, etc.)
04. Testing Phase

Conducting thorough testing of configured application.
This step contains:

  • Test individual components or modules of the application to ensure they work as intended.
  • Verify that different modules or services interact correctly and data flows seamlessly between them.
  • Test the complete and integrated application to evaluate its compliance with specified requirements.
  • User Acceptance Testing (UAT) - Involve end users in testing to validate the application against real-world scenarios and gather feedback.
  • Performance Testing
  • Security Testing
  • Bug Tracking and Resolution
05. Deployment

Launch the application in your environment, ensuring a smooth transition.
This step covers:

  • Review and confirm all configurations, settings, and dependencies are in place before deployment.
  • Transfer existing data to the new application, ensuring data integrity and accuracy.
  • Conduct a final check of the deployment environment to ensure readiness for the application launch.
  • Execute the deployment plan, launching the application in the production environment.
  • Perform checks to confirm that the application is functioning as expected after deployment.
06. Training and Support

Provide training sessions for your team and ongoing support to address any questions or issues.
This step covers:

  • Conduct training sessions for your team to familiarize them with the application’s features and functionalities.
  • Provide comprehensive user manuals and documentation to assist users in navigating the application.
  • Gather feedback from users post-training to identify any additional support needs or areas for improvement.
07. Monitoring and Optimization

Continuously monitor application performance and optimize based on your feedback.
This monitoring and optimization covers:

  • Continuously track application performance metrics to identify potential issues and areas for improvement.
  • Collect and analyze user feedback to understand their experiences and identify enhancement opportunities.
  • Implement regular updates and patches to address any bugs or vulnerabilities that arise.
  • Engage in a cycle of assessment and refinement, continuously improving the application based on insights gained from monitoring and feedback.

Interesting to read

Contact us

Get in Touch

We would love to hear your voice

Chat to us
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Our friendly team is here to help.
info@sds-it.net

Office

Come say hello at our office HQ.
72, V. Kupradze Street,
Tbilisi, Georgia

Phone
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Mon-Fri from 9am to 6pm
(+995) 598-501-439

Social network
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Connect with Us on LinkedIn
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